Please contact the online retailer from which your product was purchased. If you are questioning the retailer from which you placed your order, reference the invoice/bill that accompanied your product.

Orders placed directly through Acorn & Shopatron

Once you place an order, you will receive an email with an order confirmation number from Shopatron. You can track the status of your order by logging into your Shopatron account or by calling (toll free) 1-877-412-7467.


Note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning.