You should return/exchange your Acorn Product at the store or to the online retailer from which it was purchased. Acorn has made arrangements with our authorized retailers to accept defective products and will support their decision regarding your return at the original point of purchase.
 
We warranty all Acorn Products against any manufacturing defect that may occur outside of normal wear and tear.

Orders placed directly through Acorn & Shopatron

If you have questions about an order placed directly through Acorn and Shopatron, please call (toll free) 1-877-412-7467 or log into your Shopatron account. You can return or exchange product by logging into your account with the username and password you created during checkout.
 
Your complete satisfaction is guaranteed. You may return your purchase in its original condition within 30 days of purchase. Beyond 30 days, our products are guaranteed against manufacturing defects only.
 
Please allow up to 10 business days for your return to be processed. You will receive an email when your exchange or return has been processed. A credit should appear on your credit card within two billing cycles.